Effective Date: 07 September 2025
Welcome to Joumel Shop (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website [insert website URL] and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
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Our business is based in [City, State], Australia.
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These Terms apply to all users of our website, including browsers, customers, and contributors of content.
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We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website.
2. Eligibility
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You must be at least 18 years old to make purchases.
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By using our site, you represent that all information you provide is accurate and complete.
3. Products and Orders
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All product descriptions, prices, and availability are subject to change without notice.
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We reserve the right to refuse or cancel any order if fraud or unauthorized use is suspected.
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Prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.
4. Payment
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We accept payment via [list accepted payment methods].
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By providing your payment information, you confirm you are authorized to use the chosen method.
5. Shipping and Delivery
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We ship within Australia and to [international destinations if applicable].
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Delivery times are estimates only; we are not responsible for delays outside our control.
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Risk of loss and title pass to you upon delivery of the products.
6. Returns, Refunds, and Consumer Guarantees
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Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
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You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
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If the product is faulty, damaged, or not as described, please contact us at [insert email/contact info].
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Change-of-mind returns are accepted only at our discretion and may be subject to restocking fees.
7. Limitation of Liability
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To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
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Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
8. Intellectual Property
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All content on our website, including text, images, graphics, and logos, is owned by or licensed to us.
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You may not reproduce, distribute, or use any content without our written permission.
9. Privacy
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Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Governing Law
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These Terms are governed by the laws of Australia, and any disputes will be resolved under the jurisdiction of the courts of [insert State/Territory].
11. Contact Us
For any questions about these Terms, please contact us at:
Joumel Shop
Email: info@joumelfoods.com
Phone: 00 00 00 00
Address: Australia
