Effective Date: 07 September 2025
At Joumel Shop (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [insert website URL] or purchase products from us. By using our services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information:
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Name, email address, phone number, and billing/shipping addresses.
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Payment information (processed securely via third-party providers; we do not store full payment details).
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Account login details (if you register an account).
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Information about your orders, preferences, and interactions with our website.
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Technical information, such as your IP address, browser type, and device details.
2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders.
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Communicate with you about your purchase, account, or inquiries.
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Send promotional emails or newsletters (if you have opted in).
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Improve our website, products, and services.
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Comply with legal obligations under Australian law.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data. We may share your information with:
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Service providers (e.g., payment processors, delivery couriers, IT support).
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Regulatory authorities if required by law or legal proceedings.
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Marketing tools (only if you have given consent).
4. Data Security
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We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure.
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However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
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Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content.
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You can disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
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Access the personal information we hold about you.
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Request corrections to your personal data.
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Opt out of receiving marketing communications.
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Lodge a complaint if you believe we have breached the Privacy Act 1988.
7. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Joumel Shop
Email: info@joumelfoods.com
Phone: 00 00 00 00
Address: Australia
